Dogwood Management Partners, LLC



Charlotte, NC


   Dogwood Management Partners, a leader in technology consulting, is seeking a Senior Salesforce Administrator with Lightning Components experience for a key opening we have in the Charlotte, NC area. We are seeking a very driven and self-directed individual to manage administration and development on the platform as well as to plan, build and roll-out application support and governance functions. Offering an attractive salary plus benefits, but this role can be set up on a corp to corp basis as well.

   The Senior Salesforce Administrator we are seeking will be responsible for developing and maintaining the Cloud platform (Community, Sales, Service and Marketing Clouds) used to support customer operations is used to support CRM, case management and returns functions by call center representatives in foreign countries. With additional use being requested by North America. Service Cloud is relatively new to our environment and integrates to other key components in our architecture such as SAP Hybris e-commerce and PeopleSoft Warehouse Management System. The successful candidate will ensure proper administration of the platform, support end-users, provide hands-on development and testing support for cross-functional delivery projects and drive strategy to grow adoption of in other global markets. They will own the software development for assigned projects. Drive consistent development practices – tools and common components. We’re seeking for someone who can wear multiple hats and provide support capabilities globally. The bulk of the work for this position will be done in onsite from the Charlotte area office, but some international support may be required. There will be coordination and communication outside of US business hours.


• Hands-on experience with Lightning Components or at least be very familiar with it.
• 3 to 5 years of experience with the Salesforce platform.
• Experience with software development and Agile SCRUM development methodology.
• Experience designing, programming, and configuring the platform and deep functional understanding of its capabilities and limitations.
• Experience with development tools and techniques, e.g. Lightning Builder, APEX language, triggers, controllers, SOAP, REST, JSON, SOQL, SOSL and creating Visual Force pages.
• Experience integrating with enterprise-level applications either through integration platforms or through custom apex classes. (MuleSoft Experience a plus)
• Must have strong technical writing and documentation skills.
• Proficient computer skills, including electronic mail, routine database activity, word processing, spreadsheet, etc.
• Ability and willingness to work Asian business hours when required.


• Bachelor’s in Computer Science or Information Systems is preferred
• In lieu of Bachelors, we will accept relevant work experience and Salesforce Certifications such as:
• Certified Administrator
• Certified Advanced Administrator
• Certified Service Cloud Consultant
• Certified Platform Developer I
• Certified Platform App Builder


• Maintain data access rules for segregation of country deployments.
• Create new user accounts and assign proper user based controls related to access.
• Assist in developing new workflows to improve efficiency or assist in the modification of current Salesforce workflows.
• Create and modify rules, triggers, and alerts when requested or as necessary based on company needs.
• Integrate new applications into Salesforce when requested.
• Create reports based on various requirements in a timely fashion.
• Create Email templates, approval processes, and define approval actions for task automations.
• Establish operating metrics and reports


• Design, prototype, build and support applications and customizations.
• Configure and test to company specifications.
• Design and develop integrations, APIs and services based on business requirements.
• Document design decisions and integrations resulting from new designs, system changes or upgrades.
• Produce, distribute and administer release notes.
• Other development related tasks as required.

   Dogwood has been providing Cyber Security and related IT services to commercial clients and federal agencies since 2001 and we owe our success to the quality of individuals we have been fortunate enough to hire and retain to perform to the standards set forth by leadership within our commercial clients and the federal government. If you feel you qualify based on the above and would like to be considered, please apply to with an updated resume and refer to “Job #1426 Sr. Salesforce Admin.” in the subject line. Within your email response or in a separate attachment, please provide a few bullet points that briefly state your applicable years of experience from the requirements section above as well as any other information that you feel may be pertinent to the responsibilities of this key role. Candidates who meet this request will receive full consideration.

All resumes we receive, will be held in the strictest confidence.  We never share your resume with anyone without discussing it with you first.  Our ethics statement.

Dogwood Partners, Dogwood Services & Dogwood Technologies are equal opportunity employers. Minorities, disabled persons, veterans and disabled veterans are especially encouraged to apply.